Shipping

Complimentary Shipping:

• Free shipping on all domestic orders over $60.
• Shipping costs for orders under $60 are calculated at checkout based on your location and shipping method.

Worldwide Shipping:

• We ship internationally to ensure everyone can enjoy Dreamer & Co. jewelry.

Fulfillment Time:

• Retail orders are processed and shipped within 1-3 business days.
• Wholesale orders are processed and shipped within 1-5 business days.

Shipping Carrier:

• All orders are shipped via USPS First Class Mail with tracking and delivery confirmation.
• Delivery times typically range from 1-5 days for domestic shipments, depending on your location.

Eco-Friendly Packaging:

• Your jewelry is thoughtfully packaged using eco-friendly materials to minimize environmental impact.

Return Policy:

• We accept returns within 14 days of receipt.
• Items must be unworn and in their original condition.
• To initiate a return, contact our customer service team at hello@dreamerandco.com.

Lost or Damaged Packages:

• If your package is lost, arrives damaged, or if you have any concerns about your order, please contact us immediately.
• We will work to resolve the issue as quickly as possible.

Returns

At Dreamer & Co., we want you to be completely satisfied with your purchase. If your jewelry isn’t exactly what you had in mind, we gladly accept returns within 14 days of receipt. To be eligible for a return, your item must be unworn, in its original condition, and in the original packaging.

Please note that due to the handcrafted nature of our jewelry, slight variations may occur. These unique qualities are part of what makes each piece special and are not considered defects. If you have any concerns or questions about your order, please don’t hesitate to reach out to our customer service team. We’re here to ensure you have a smooth and positive experience.

To initiate a return, email hello@dreamerandco.com with your order number, and we’ll guide you through the process. Once we receive your returned item, we’ll process your refund back to your original method of payment.

Thank you for supporting Dreamer & Co. and for understanding the care and craftsmanship that goes into each piece we create.